An Order Management System or OMS allows your company to track sales, process orders and returns, manage inventory and streamline fulfilment in order to ensure a seamless digital commerce experience. By intelligently managing and harmonising all steps from shopping to shipping, Salesforce Order Management helps you to meet (and beat) consumers’ expectations in modern shopping. This is built directly on the Salesforce platform, can act independently as a standalone or is used alongside any number of complementary cloud products from Salesforce.
Rather than diverse systems and scattered data, everything is coordinated into a single automated system, efficiently managing the entire order lifecycle. This reduces delays and gives your customers a unique experience across multiple touchpoints that is unforgettable for the right reasons! From product orders, stock status and payments, to deliveries and returns. It’s quickly under control thanks to:
If you run a business that involves processing orders and sending products to customers, an OMS is what you need you to streamline the entire lifecycle – from purchase to delivery. And we can help you!
Want to have a chat with us on your current OMS issues or shortcomings, do a deep dive on the features and roadmap, organise a demo? Contact us for more information.
We’ll guide you in finding the right solutions. Our specialised team is skilled in diverse commerce solutions like e-commerce, loyalty and omni-channel and will keep you on track for the future.
A digital presence is a must in every industry. Modern customers and users expect a personal service, seamless customer experience and plenty of engagement.
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